Backup & Disaster Recovery as a Service

Your business can,t stop even when catastrophe strikes.With our chain-free ,image-based backup,you can ensure that your organization,s integral systems will contnue to run and your company will have 24/7 acess to data without disruption

Disaster Can Take Many Forms

Ransomware Attacks

Increasingly more preevalent Ransomware attacks can strike organizations of all sizes.Peace of mind comes from knowing your data is recoverable at any time

System Outages

hardware software and data centers can all fail .When they go down your business needs stay up and running

Natural Disasters

Natural disasters are an unavidable reality-and they come at a high cost to your business when key systems are damaged

Human Error

One of the most common threats to your business continuity is human error.This costly disester is freuently unintentional and difficult to prevent.

Did you know ? The average small enterprise stands to lose more than $55,000 in revenue due to IT failures each year .Our end-to-end backup and disaster recovery platform can save your organization valuable time and money by keeping your business systems and data safe and readily available.

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 Hybrid File Server

Axcient Anchor allows businesses to maintain an on-premise file server for performance and reliability, while also accessing the same files in the cloud

Ransomware Rollback

Axcient Anchor continuously backs up all your files for any point-in-time restore, in the case of accidental deletion or malware.

Security and Compliance

Axcient data and application security is rated highest in the industry, while ensuring compliance audit requirements are met.

Association

Data loss is often fatal. One study showed that 60 percent of small and medium size businesses (SMBs) that lose their data will shut down within six months.

New requirements from cloud, security, and compliance mean SMBs must choose the right business continuity solution. Businesses without cloud recovery can be significantly impacted by natural disasters such as fires and flooding when physical access is not possible. In addition, on premise hardware failures and accidental deletion by employees impact productivity.

Small businesses who invest in security software can never be 100% protected, so it is critical companies have business continuity as a last line of defense to recover data. 43% of cyber-attacks target small businesses and 60% of businesses who are successfully attacked are out of business within six months. For companies operating in regulated industries, compliance and data privacy are becoming more important due to new laws and increased enforcement by federal and state governments. Fines can be significant which wipe out any profits. Data protection is required by most data privacy and security legislation, including HIPAA and GDPR.

BREAK THE CHAINS

Axcient Business Continuity provides the industry’s only chain-free image backup solution, which means there is no backup chain dependency. Most BDR solutions depend on chains where each new scheduled backup is added as a sequential chain after the initial full backup image. In other words, each new recovery point is dependent on the prior recovery point.

Like any physical chain, damage to any chain link compromises the integrity of its entirety. A deletion or corruption of any one of these recovery points makes future recovery points useless. Axcient’s proprietary chain-free technology makes each recovery point independent, verified, and bootable. There are several benefits to going chain free: more efficient use of storage, greater reliability and confidence in every backup even if corruption does occur, and there is never any need to perform time consuming reseeding.

Replibit’s storage efficiency is 30% greater than other BDR solutions which reduces cost. Many BDR solutions recommend time-consuming reseeding annually in case of corruption, with Axcient Business Continuity that is no longer necessary.

CHOICE AND FLEXIBILITY

Axcient is unique in providing our partners the greatest choice and flexibility. MSPs and their SMB clients can BYOD and BYOC. BYOD or “Bring Your Own Device” means Axcient partners can build or repurpose their own hardware for use as a local BDR appliance or purchase a turn-key hardware and software bundle from Axcient. Partners can purchase hardware outright or enroll in the Axcient hardware leasing program.

BYOC or “Bring Your Own Cloud” means Axcient partners can use the Axcient Cloud or provide their own cloud through their own data center or do both to retain multiple offsite copies of critical data. This choice and flexibility give partners the ability to design the best service for their clients to support optimal Total Cost of Ownership (TCO) and client Service Level Agreements (SLAs). Depending on SMB client requirements and industry specific use cases, this level of choice and flexibility can be critical for effective data protection.

SECURITY & COMPLIANCE
 

A vendor is nothing without the health of their security program, cloud and infrastructure. SecurityScorecard, an independent 3rd party, has scored the Axcient ecosystem of applications and the Axcient Cloud at an “A” rating. This makes Axcient the highest scored business continuity solution in the industry. This scoring was attained through thorough testing of ten security risk factors which aff­ord visibility into the cyberhealth of the Axcient ecosystem. These ten risk factors are: network security, DNS health, patching cadence, endpoint security, IP reputation, application security, Cubit score, hacker chatter, information leakage, and social engineering.

The Cubit score is an indicator of a security program’s maturity through implementation of best practices. “Hacker chatter” refers to information on the dark web that speaks to a past or existing compromise. The Axcient security team works around the clock to constantly test and improve both our application and cloud security.

– Thomas Raad, Owner of Lair Services

Many companies are stuck with first generation BDR technology and haven’t considered modern business continuity solutions. This means they often end up sacrificing capabilities that make the difference when disaster strikes. With chain-free technology, Axcient Replibit eliminates manual processes, guarantees the integrity and restorability of backups, and maximizes availability by minimizing downtime.

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BRC - Business Continuity : Your last line of defense

Virtual Office

Mirror server and workstation disk images to a local appliance and in the cloud.

Automated Runbooks

A Runbook is a detailed deployment plan for a Virtual Office.

Security

SecurityScorecard, an independent 3rd party, has scored the Axcient ecosystem of applications and the Axcient Cloud at an “A” rating.

Partner Experience

Axcient provides our partner network the best software solutions and support.

Axcient BRC

Axcient helps companies keep employees productive, IT systems running, and data always accessible.

Axcient BRC can not only easily recover a single server or desktop, but it can automate the recovery of an entire customer site through our Virtual Office and automated Runbook features. In a disaster event, authorized users can log into the web application or Remote Management Console and create a virtual private cloud called a Virtual Office. The Virtual Office ensures security, privacy and reliability for every organization needing to run one or more failover virtual machines in the Axcient Cloud. The Virtual Office is an on-demand replica in the Axcient Cloud of the protected on-premises environment. There are several options for accessing VMs running in a Virtual Office, including remote desktop and VPN. A Virtual Office can be stood up either manually or by utilizing Axcient’s built-in automation and orchestration features in the web Remote Management Console.

  • Recover files, folders, and databases
  • Recover MS Exchange servers, databases, and objects
  • Recover MS SQL Server databases and objects
  • Virtualize the entire off­ice in the cloud in minutes
  • Failover physical and virtual servers with a click
  • Easily migrate systems (P2V, V2V, V2P)
  • Recover any protected server by restoring to VMDK, VHD or BMR
  • Seamless integration with PSAs such as ConnectWise for ticketing and billing
RECOVERY AND FAILOVER IN THE EVENT OF A DISASTER

To simplify the ease of recovery and failover in the event of a disaster, Axcient has created Runbooks to orchestrate and automate tasks. A Runbook is a detailed deployment plan for a Virtual Office. Runbooks can be implemented for any number of use cases, such as failing over an environment during an outage, running a short server test, or exercising a disaster recovery test plan. A Runbook can be configured to specify a specific order for starting VMs in the Virtual Office along with the allocation of compute resources for each VM. The Runbook also specifies network settings within the Virtual Office, such as assigning sets of VMs to particular subnets. Once a Runbook is configured and saved, it can be used to stand up an entire Virtual Office with a single click of a button.

While other firms in Miami were shut out of their offices for a week, Walton’s office simply turned virtual and business was conducted as usual – no deadlines missed, no filings missed, no fines incurred!

– Vinod Hiranandani, WLSC Controller

WLSC chose to leverage Axcient BRC as their Business Continuity, Disaster Recovery provider over five years ago when they realized the importance of implementing a simple, yet reliable disaster recovery solution. It was not until the morning of September 10th, 2017 when Hurricane Irma made landfall in Miami, FL that they understood how important this decision was to the entirety of their business.

Axcient Anchor 

Anchor from Axcient enables MSPs to offer their clients secure file access anywhere, anytime, on any device, across all corporate content.

  • Secure collaboration from anywhere and across multiple devices
  • Cloud-enable existing file servers (File Server Enablement)
  • Secure Share links require authentication and provide audit trails
  • Continuous and real-time backup of files and folders
  • Custom or unlimited retention periods for backups, deleted files, and file revisions
  • Point-in-time absolute restores
  • Comprehensive usage reports and activity logs with real-time alerting
  • Remote wipes of desktops and devices
  • Axcient Cloud uptime service-level agreement (SLA)
  • PSA and Active Directory integration
HYBRID FILE SERVER

Axcient Anchor allows you to synchronize or completely migrate your file server to the cloud. Changes that occur are always synced to the Axcient Cloud providing true “always-on” productivity with files.

Moving your documents to the cloud empowers teams to security collaborate on important content and projects without the complexity and risk of open access to a local file server. Eliminate FTP and SSH access by providing two-factor authentication to access your Axcient Anchor shares.

Axcient Anchor has multiple options for accessing, editing and sharing documents with internal employees and external third parties. You can control the files and folders that are shared, how they’re shared, with who, and how they can use the shared content. Now employees can benefit from secure collaboration anywhere and anytime without the hassle of VPNs.

 Hybrid File Server

Axcient Anchor allows businesses to maintain an on-premise file server for performance and reliability, while also accessing the same files in the cloud

Ransomware Rollback

Axcient Anchor continuously backs up all your files for any point-in-time restore, in the case of accidental deletion or malware.

Security and Compliance

Axcient data and application security is rated highest in the industry, while ensuring compliance audit requirements are met.

RESTORE YOUR DATA

Every day businesses are affected by malware or ransomware. A business will fall victim to ransomware every 14 seconds in 2019, and every 11 seconds by 2021 (source: Cyber Security Ventures).

Eliminate the time and worry of restoring files with Axcient Anchor. More than a third of businesses hit with malware take at least a week to regain access to their data (source: Kaspersky).

Using the Axcient Anchor Ransomware Rollback feature allows companies immediate recovery from ransomware by instantly restoring the data state to the point in time before the infection. This is possible because Anchor continuously backs up files to the Axcient Cloud, allowing restoration to any point in time.

ENSURE SECURITY, RECOVERABILITY, AND COMPLIANCE

Maintaining control of your business environment is critical to ensuring the security, recoverability, and compliance of the associated data. Axcient Cloud Enabled File Services gives you complete control over how users collaborate over data, so that data is kept safe and protected. Laptops get stolen. Cell phones get left behind. Axcient Anchor lets you remotely remove access and files so synced data is protected from unauthorized access.

This is especially important in industries like Healthcare, Legal, and Financial Services. Regulated industries require compliance for the transmission and storage of data. Axcient supports unlimited data retention, activity logging, and activity alerting to support compliance audits and risk management.

The Axcient cloud engineering and development teams focus on Axcient cloud security, so your data stays protected. Axcient consistently ranks as best-in-class on the SecurityScorecard cybersecurity risk ratings. This rating takes into effect the importance of network security, patching cadence, endpoint security, application security, and DNS health.

– Mark Wheatly, President of CSI Onsite

Have questions about Backup & Disaster Recovery? We can help

Cloud is now the best practice for greater employee productivity and secure collaboration, but what is the right solution for your clients?

Unlike consumer file sync and share options Axcient Anchor provides file server migration, hybrid on-premise and cloud file services, continuous backup, and compliance for regulated verticals. Axcient Anchor supports all the fundamental requirements you expect for secure cloud collaboration, and more.

Many SMBs default to perceived free consumer grade file sync and share products like OneDrive and Dropbox. However, unfortunately the cost of deploying these “free” solutions can be significant and even catastrophic. Many SMBs need a hybrid on-premise and cloud file server solution for performance workloads. In addition, SMBs must ensure all files are continuously backed up in the case of human error, and more critically in the case of cybersecurity attacks.

Lastly, in regulated industries, these consumer grade solutions are often not an option due to the greater security, audit, and retention requirements organizations must satisfy to avoid fines.

CloudFinder for Office 365

Get the assurance that your Office 365 data is backed up, restorable, and protected, using the Axcient Cloud.

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BACKUP & RESTORE CRITICAL OFFICE 365 DATA

CloudFinder for Office 365 can be used to perform backup and restore of Office 365 emails, contacts and calendar (Exchange online) and files and folders (OneDrive), and document libraries and communication sites (SharePoint online). Organizations that deploy CloudFinder for Office 365 can rest assured that all of their critical Office 365 data is backed up to the encrypted Axcient Cloud.

CloudFinder provides the most reliable and complete backup and restore methodology for Office 365. CloudFinder can support up to three backups each day for Exchange, OneDrive, and SharePoint with detailed reports, monitoring, and verification of all backup activities.

ROBUST SEARCHES

With CloudFinder, all of your Office 365 data is a click away saving time and money. Using SmartSearch, an administrator can complete a full-text search on data across multiple users and across Exchange online, OneDrive and SharePoint online.

With SmartSearch, administrators use rich filtering capabilities to search Office 365 data and then granular restore selected specific emails or files. Once data is selected, non-destructive restores are performed with a single click without overwriting existing data.

When restoring, CloudFinder has the additional options for specific point-in-time restores and to export data from your web browser to a compressed zip file. The optimized search and restore process using SmartSearch means you can find and restore what you want very quickly with minimal cost and time.

SECURITY & COMPLIANCE

Security and compliance are critical for cloud applications. The benefit of Microsoft Office 365 “access anywhere” can pose additional risk through access by those with malicious intent.

SecurityScorecard has scored Axcient CloudFinder and the Axcient Cloud an “A” – their highest rating. This scoring was attained through thorough testing of ten security risk factors which aff­ord visibility into the cyberhealth of the Axcient ecosystem. These ten risk factors are: network security, DNS health, patching cadence, endpoint security, IP reputation, application security, Cubit score, hacker chatter, information leakage, and social engineering.

In addition, CloudFinder is compliant with HIPAA, FedRAMP, FISMA, FINRA, and GDPR. The Axcient security and compliance team work around the clock to constantly test and improve our application and cloud security.

MSP PARTNER NETWORK

Axcient works exclusively with Managed Service Providers (MSPs) so SMBs receive the best service. MSPs provide a client SLA so SMBs can focus on their core business.

We focus on providing our MSP partner network the best software solutions and support. CloudFinder significantly reduces the burden placed on administrators through an intuitive and quick setup in less than a minute. CloudFinder makes restoring data easy with instant full-text searches and point-in-time restores across Office 365 services.

The Axcient support SLA to our partners is 24/7/365 with a less than a 60-minute response time for critical issues. By providing MSPs the best partner experience, that in turn means SMBs get the data protection they need without the additional overhead or worry.

We had convinced our clients to move to the Microsoft platform with the concept of, ‘the service will always be up, data is never going to disappear, and you’re going to be fine.’ But what we didn’t account for was the #1 cause of most problems on any network and that’s the end user. When people delete files and don’t notice until four or five months later, it’s too late to use the normal undelete process available in Office 365.

– Luis Alvarez, President & CEO, Alvarez Technology Group

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Axcient Fusion

Axcient Fusion enables businesses to converge and consolidate critical VMware workloads for IT resilience into a single cloud platform while eliminating the cost and operational overhead of legacy on-premises solutions.

  • Cloud Converged Platform for workload offloading
  • Virtual Office for on-demand private cloud replication
  • Runbooks for automated deployment of Virtual Offices
  • 1-hour RTO
  • On-demand Verification for compliance
  • Data Deduplication reducing storage requirements
  • WAN Optimization reducing bandwidth usage
  • Continuous Replication with snapshots in the cloud
  • Customizable Retention Policies
  • HTTPS and AES-256 Encryption
  • Setup in Minutes

Deploy in Minutes

Axcient Fusion is true DRaaS.

Unmatched Recovery

Go from catastrophic infrastructure failure to full IT productivity in under 60 minutes.

Reduce Cost

Eliminate hardware, software licensing, and maintenance cost associated with running a VMware disaster recovery site.

Compliance and Security

Use Runbooks to demonstrate Disaster Recovery readiness and compliance.

In managing a VMware environment, the focus should be on providing a robust, high availability environment that ensures applications are always available; not spending time and money hosting and managing a disaster recovery site.

For companies, the capital and operational expense of architecting, building, and hosting a remote disaster recovery site coupled with server acquisition, licensing cost and site monitoring don’t make financial sense. Axcient created Fusion to achieve IT resilience by eliminating the cost and operational overhead of legacy on-premises solutions.

Fusion consolidates and converges the full suite of resilience workloads – disaster recovery, data protection, archiving, long-term retention, and testing and development – into a single cloud platform. With Fusion, businesses can eliminate the need to operate and maintain multiple data centers while achieving greater uptime for their applications and data.

RUE DRAAS OFFERING

Configured and deployed in minutes, Axcient Fusion is a true DRaaS offering for your clients. Utilizing the inherent capabilities of VMware, Axcient provides automated disaster recovery to the cloud. During the service configuration, MSPs can tailor Fusion to meet specific replication requirements. These include the desired recovery point objective (RPO), when to start the initial seed replication, and how much network bandwidth Fusion should consume during and outside business hours.

It is also possible to configure the health status thresholds for protected devices and the Axcient Virtual Manager (AVM). Thresholds dictate when health status changes occur in the Web Management Interface to alert the user that attention is needed.

ENSURE SECURITY, PRIVACY, AND RELIABILITY

When your client loses their local data center, their business is at risk. The difference between being out of operations for an hour, to being down for days can be the difference from in-business to completely out-of-business. Go from catastrophic infrastructure failure to full IT productivity in under 60 minutes with Axcient Fusion.

In a disaster event, the MSP can log into the Fusion Web Management Interface to create a virtual private cloud called a Virtual Office. The Virtual Office is an on-demand replica in the Axcient Cloud of the protected on-premises environment. The Virtual Office ensures security, privacy and reliability for every organization needing to run one or more failover virtual machines in the Axcient Cloud.

REDUCE COST

Fusion from Axcient enables businesses to converge and consolidate critical VMware workloads for IT resilience into a single cloud platform while eliminating the cost and operational overhead of legacy on-premises solutions. Fusion is built with data efficiency and security in mind. Fusion uses an incremental-forever replication topology. For the initial seed replication, an application-consistent snapshot is taken of each VM.

Data deduplication then determines if there are any redundant blocks of data across the virtual machines and optimizes network and cloud storage utilization. For all subsequent replications after the initial seed, only deduplicated, incremental changes are sent to the Axcient Cloud, minimizing the time it takes to update the cloud with new restore points and ensuring desired Recovery Point Objectives (RPOs) are met.

SECURITY AND COMPLIANCE

Axcient Fusion makes compliance easier with Runbooks. Runbooks are detailed deployment plans for Virtual Offices. Runbooks can be implemented for any number of use cases, such as failing over an environment during an outage, running a short server test, or exercising a disaster recovery test plan. Exercising a Runbook is the most effective means of demonstrating compliance. A Runbook can be configured to specify a specific order for starting VMs in the Virtual Office along with the allocation of compute resources for each VM.

The Runbook also specifies network settings within the Virtual Office, such as assigning sets of VMs to particular subnets. Once a Runbook is configured and saved, it can be used to stand up an entire Virtual Office with a single click of a button. Axcient is continuously focused on security and only Axcient provides the highest level of security of any competitor with an “A” rating from Security Scorecard, the leader in Cybersecurity ratings by Forrester.

A lot of our clients have compliancy requirements. Axcient Fusion provides the tools to ensure that if our clients get audited, they have proof of their disaster recovery testing compliance.

– Dan Charland, VP Business Development at NetCenergy

Backup for Files

Axcient’s Backup for Files is a business-class, cloud-based backup service providing file-level backup for servers and critical workstations that you can have up and running in minutes.

Attend to the Important Instead of the Urgent

Break the cycle of IT emergencies to focus on growing your business.

Backup Everything and Do It Right

Capture file-level backups of workstations, servers, laptops, and NAS devices with encryption and compression.

Restore What You Need, Where You Want It

Recover as much or as little as you need to through a local drive, a drive shipped to a location you specify, or to the Axcient Cloud.

High risk: When you use a consumer-grade solution to address a business-class problem.

Is the BDR strategy for your business a USB thumb drive? A drawer full of backup tapes?

Data is the lifeblood of every business and there are countless ways to lose it. How long can your business survive without access to mission-critical applications and data? Does your solution minimize time to productivity? Does it account for time spent rebuilding applications?

 
FOCUS ON YOUR BUSINESS

Spend your time where it counts the most, on your business, while Backup for Files scheduling, automation and customization secures your data to the Axcient Cloud.

BACKUP THE WAY YOU WANT IT

Full and incremental file-level backups of workstations, servers, laptops, and NAS devices with encryption and compression, including open files generated by Microsoft Exchange, SQL Server, Oracle and other server applications.

RECOVERY THE WAY YOU NEED IT

Flexible, granular recovery with current version restores, point-in-time restores, and specific location restores, via download, disk shipment, and in the Axcient Cloud.

 

Backup for Files is a simpler, more reliable way to protect 

critical business data.

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