Dynamics 365 Supply Chain Management
The flexible, collaborative, connected platform powered by Microsoft Copilot to better navigate disruption.
Overview
Dynamics 365 Supply Chain Management capabilities
Modernize your supply chain to enhance visibility, improve planning, streamline procurement, and optimize fulfillment.
Improve demand planning
Improve forecast accuracy with AI, your own machine learning models, and external signals. Enhance forecast explainability, address outlier handling, and automate reports.
Flexible and rapid supply planning
Ensure faster replenishment cycles and shorter delivery lead times with complete MRP runs in minutes so planners can react to demand changes in near-real time.
Eliminate stockouts
Optimize inventory with dynamic stock buffers and DDMRP by using Copilot to refine fulfillment with automated inventory placement.
Collaborate in real time
Quickly gain consensus on demand plans by collaborating with all departments in the flow of work using Microsoft Teams.
Assess supply risk
Uncover planned purchase risks with data about past supplier performance and product metrics—all in one comprehensive workspace.
Improve cost management
Create accurate cash-flow projections using AI to analyze the financial position of your business.
Enhance financial performance
Realize maximum cost savings by automatically applying negotiated pricing based on business-defined purchase policies.
Streamline vendor management
Quickly onboard vendors and collaborate across procurement processes using a single, secure application.
Maximize sourcing selections
Optimize your sourcing experience with punch outs to external vendor catalogs and explore more options to expedite order placement.
Make smart purchasing decision
Effectively track vendor performance, lead times, and quality with embedded Microsoft Power BI templates.
Build agile manufacturing process
Facilitate discrete, process, and lean manufacturing with various production strategies.
Create a connected factory
Improve quality and throughput and reduce downtime by proactively managing the shop floor with real-time production views.
Accelerate time to market
Use Internet of Things (IoT) and mixed reality to implement manufacturing processes that accelerate new product time-to-market.
Enhance visibility of the production floor
Incorporate data from external manufacturing execution systems (MES) to eliminate data silos, improve quality, and optimize production.
Transform your workforce
Improve worker safety, efficiency, and accuracy using the interactive holographic experience in Dynamics 365 Guides.
Optimize fullfillment for on time deliveries
Use information such as on-hand inventory and future availability to determine fulfillment locations for sustainable deliveries.
Deliver on customer promises
Accurately promise order delivery with real-time inventory and transportation data through API integration with carriers such as FedEx.
Manage order life cycle
Gain real-time insights into every order from intake to fulfillment and proactively address constraints using actionable insights.
Handle return with ease
Integrate with delivery carriers and use their extensive drop-off locations and at-home pickups with no-box returns.
Maintain customer loyalty
Earn customer trust by delivering consistent automated pricing, discounts, and rebates.
Enhance pricing management
Gain insights into profitability and revenue to drive accurate and competitive pricing.
Streamline and centralize sales
Efficiently manage sales orders with a centralized workspace and gain real-time visibility into delayed orders.
Rapidly operationalize new warehouses
Establish new warehouses quickly with a warehouse management-only mode. Use wizards to replicate configurations across warehouses.
Deliver with consistency and expediency
Expedite deliveries by automating warehousing operations and increasing throughput. Improve efficiency with an intuitive and customizable mobile app.
Automate with robotics to boost productivity
Increase throughput and mitigate labor shortages by augmenting staff with robots for material handling
Optimize pick, pack and ship processes
Achieve on-time, in-full (OTIF) rates with insights from embedded Power BI dashboards. Use mobile app-guided pick, pack, and sort capabilities.
Improve process efficiencies
Perform process mining to get real-time insights into warehouse process inefficiencies and take corrective action.
Elevate inventory management
Automate allocation and reservation to accurately promise order delivery. Connect disparate inventory feeds with plug-and-play APIs.
Improve on-time delivery with the Supplier Communications Agent
Manage supplier communications autonomously to confirm order delivery and proactively address risks, preempting costly delays.
FEATURES
Experience the Business Central difference
Boost productivity with AI
Discover how Copilot helps automate actions in processes using natural language processing-based AI capabilities.
Accelerate modernization with composability
Modernize supply chain technology in phases without the need to rip and replace all systems, all at once.
Adapt to business needs with extensibility
Adopt and personalize standardized processes using 5,000+ developer extensibility points available through our open platform.
Improve privacy, security, and reliability
Get multiple levels of cybersecurity, physical management, and endpoint security—and a 99.9% uptime—so your data is there when you need it
Accelerate sustainability
Work seamlessly with the Sustainability Manager to reduce emissions across your operations, from designing to sourcing, to delivery and recycling.
Mitigate risk through collaboration
Enable hybrid supply chain teams, suppliers, and customers to collaborate in the flow of work—from within Dynamics 365.
Enhance user experience with a modern UI
Get new frontline workers quickly performing manufacturing and warehousing tasks thanks to an intuitive and easy-to-use UI on handheld devices.
Act rapidly with generative help
Improve user experience with easy-to-use natural language-based help, guiding users step by step through workflows of every process.
Increase process efficiency
Perform process mining to get real-time insights into warehouse process inefficiencies and take corrective actions.
PRICING
Simple, straightforward pricing
Dynamics 365 Supply Chain Management
Scalable, flexible, intelligent, and secure solution for a resilient and modern supply chain.
$210.00
user/month
Dynamics 365 Supply Chain Management Premium
Adapt quickly to demand shifts with new demand-planning capabilities powered by Microsoft Copilot.
$300.00
user/month
“With Dynamics 365 we have blueprinted an ERP solution that we can roll out in three months to new factories. That is something I have never seen before—that is really amazing.”
Fredrik Ohlsson, CIO, Northvolt
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