Dynamics 365 Sales
Close more deals and increase seller efficiency with an AI-powered CRM solution.

Overview
Empower your sales teams
Help sales teams exceed customer expectations and reach their goals with an AI-powered CRM solution.
Catch up on your pipeline
Review open sales tasks, new assignments, and pipeline updates by querying Copilot using natural language or prebuilt prompts.
Qualify opportunities
View AI-based scoring models and a prioritized work list for leads and opportunities.
Track progress
Track your pipeline and progress toward key performance indicators (KPIs) using embedded charts and dashboards.
Prepare for engagements
View a timeline of past customer activities or use Copilot to generate opportunity summaries and meeting preparation notes.
Take the best action
Get suggestions for sales actions and next steps to advance the deal.
Improve interactions
Get email and call assistance using Copilot-generated email drafts and call summaries that include an analysis of sales KPIs and suggested tasks.
Forecast sales
Predict revenue and track performance against goals with forecasts and charts.
Analyze team performance
Get insights into forecasts and team metrics like conversion and win rates by querying Copilot using natural language or prebuilt prompts.
Scale best practices
Provide automated sales guidance by creating sequences of sales actions for your team.


Sales Qualification Agent
Prioritize leads efficiently with an agent that works around the clock
Sales Qualification Agent works hand in hand with sellers to research leads using internal and external data, flag high-priority leads for the next best action, and proactively draft personalized customer emails.
PRICING
Dynamics 365 Sales pricing
Dynamics 365 Sales Professional
Core sales force automation and Microsoft 365 integration
$65.00
user/month
Dynamics 365 Sales Enterprise Edition
Industry-leading sales force automation with contextual insights, next-generation AI, and advanced customization
$105.00
user/month
Dynamics 365 Sales Premium
Dynamics 365 Sales Enterprise plus prebuilt customizable intelligence solutions for sellers and managers
$150.00
user/month

"The built-in intelligent features have helped significantly in boosting our conversion rates and improving sales productivity."
Srividhya VS, Global Head, Sales Effectiveness and Enablement, Infosys
10%
Lead creation improvement YOY


Next steps
Try Dynamics 365 Sales
Make selling easier to build better customer relationships and close more deals.
