About benzo
We help teams build the business of their dreams
- Complexity of Configuration: Both BC and CE have extensive configuration options. Ensuring that clients’ systems are set up correctly, customized to their needs, and integrated with other tools can be challenging.
- Data Migration: Migrating data from legacy systems to BC or CE requires careful planning. Data mapping, cleansing, and validation are critical to avoid data loss or inconsistencies.
- Integration Challenges: Integrating BC and CE with other applications (e.g., CRM, marketing automation, e-commerce) can be complex. Ensuring seamless data flow and real-time synchronization is essential.
- User Adoption: Getting end-users comfortable with the new systems can be a hurdle. Training, change management, and addressing resistance are ongoing tasks
Our Services
Business Central Services
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Implementation and Customization:
Offer assistance with setting up Business Central for clients, including customizing modules, workflows, and integrations. -
Training and Support:
Provide training sessions for end-users and ongoing support to address any issues or questions. -
Data Migration:
Help clients migrate their existing data into Business Central. -
Security and Compliance:
Ensure data security and compliance by configuring access controls and monitoring.
Customer Engagement Services
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Dynamics 365 CE Implementation:
Assist clients in deploying and configuring Customer Engagement (CE) modules. -
Customization and Extensions:
Customize CE to meet specific business needs, such as creating custom entities, workflows, and plugins. -
Integration with Other Systems:
Integrate CE with other tools (e.g., Power Automate, Power BI) for seamless data flow. -
User Training and Adoption:
Train end-users on CE features and encourage adoption.
Managed Services
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Proactive Monitoring:
Monitor clients’ systems to identify potential issues before they impact operations. -
Patch Management:
Keep Business Central and CE up-to-date with the latest patches and updates. -
Backup and Disaster Recovery:
Implement robust backup and recovery strategies. -
Performance Optimization:
Optimize system performance for efficient operations.